January 15, 2016

Great lesson!

This is Shannon blogging this morning. I wanted to tell everyone about an interaction I had with a customer over email.

TS emailed me about getting an energy upgrade on some of her HighChi jewelry.  I suggested to upgrade the Prayer Mala. TS got back to me to say, "I'm not ready yet to upgrade the mala, I love it so much as it right now.  :)"

My reply: "Thank you for teaching me something this morning! Your right the energy on the mala is already perfect! Sometimes it’s better to be right where you are rather than moving on!

Her response: "You guys teach me stuff all the time, happy to return the blessing   ;)"

2016 is the year of Co-Creating and we're off to a brilliant start! We appreciate our customers so much!!! I love my job!